This enriching workshop introduces techniques to positively influence others in a range of situations such as selling new ideas, winning resources and negotiating outcomes at work.
Through interactive scenarios, self reflection and a range of practice activities, you will explore ways to influence and communicate with others, even in challenging situations.
Who should attend?
Experienced managers, new managers and supervisors. Those for whom a high level of communication is necessary.
Benefits
- Influence colleagues around you to get the results you want
- Better use the key communication skills involved in influencing others
- Be able to build persuasive arguments
Learning Objectives
- Explore the principles which underpin persuasion
- Practise the communication skills needed to influence others
- Understand the steps involved in influencing others
Course Outline
Introduction
- What makes a great influencer?
- Why should we influence?
- Who do you need to influence?
Principles
- Defining positive influencing skills
- Understanding and using the 4 influencing styles
Influencing Techniques
- Understanding vs. listening
- Persuasion vs. manipulation
- Building working relationships
- Pulling vs. pushing
Relationship Skills
- Building trust and rapport
- Developing assertiveness
- Dealing with different characteristics
Influencing Outcomes
- Listening and probing techniques
- Using persuasive language
- Involving people
Course Information
Duration: 2 days
Price: Php 11,500.00
Maximum group size: 16