Call for Expression of Interest: Senior Business Process Analyst

General objective:

To facilitate in the development of the eCourts PH application by analysing, documenting, and updating the Judiciary's business processes, and ensuring that the system application is up to date and aligned with the organisation's goals and objectives.

Specific objectives:

1. Review existing 2019 business process maps previously developed by GOJUST and by other projects.
2. Improve and update the current-state and future-state business process maps for the lower courts.
3. Work closely with the Supreme Court - Management Information Systems Office (SC-MISO) development team by providing process expertise and help them navigate through the various business processes.
4. Mentor the SC-MISO team in business process mapping and analysis.

Skills and competencies:

• Fluent in spoken and written English
• Excellent analytical competence, technical skills, and detail oriented
• Excellent interpersonal skills
• Ability to coordinate and communicate with key stakeholders
• Coaching and mentoring skills
• Good communication skills, both written and verbal
• Active listening skills and strong writing skills
• Fluent in English and Filipino
• The ability to work independently and as a part of the team
• A positive approach in a busy working environment

Qualifications:

• University degree in business, computer science, software engineering, mathematics, or informations systems. University degree can be substituted by twenty years of relevant experience.
• Advanced degree in business, computer science, software engineering, computer and IT architecture preferred.
• Additional certificates or courses on business process management such as Lean Six Sigma, Certified Business Analysis Professional preferred.

General Professional Experience:

• Minimum of 10 years of relevant professional experience, of which 5 years are spent in a developing country in the field of business process analysis and the like
• Proven experience in conducting business process review for a large and diverse organization, experience in the justice sector preferred

Specific Professional Experience:

• Previous experience in developing and analysing business process maps for developing specifications for case management system
• Previous experience in developing and analysing business process maps for the Philippine judiciary
• Should be able to provide evidence of the validity of experience and qualifications, including work done for other organisations

Send the following to Lalaine.Alfaro@britishcouncil.org by 27 July 2024; 11:59 PM Manila time.

1. Cover Letter
2. CV with three character references
3. Pricing Approach (please use the template attached)